Dependable Company. We are a small, family-run business. We are NOT a large corporation that doesn't care about their clients. We are professional, straightforward, honest, and dependable. You can lean more about us below.
Large or Small. It doesn't matter if you manage 5 apartment complexes, or 700 of them. It doesn't matter if all your properties are in one city, throughout a state, or spread all over the country. We are fully prepared to implement our services to all of your properties.
Experienced. Our owner not only is fully involved in the implementation, but he also has the experience in establishing and managing such number of employees and logistics: we have the experience in hiring, managing, and supervising hundreds of employees, setting up logistics with employees who work in-the-field, establishing policies and procedures to resolve problems, servicing over 14,000 clients, and operating a multi-million dollar budget and operations.
Transparent. No set-up fees. No hidden fees. That's not how we like to do business.
Professionalism. You can make sure our staff is professional, respectful, always wearing proper company ID and apparel, and will never disrupt any operation at the complex.
Feedback. Client satisfaction surveys will be conducted monthly to keep us on track on any issue or concern that we should improve upon. Those can be shared with management if desired, although client's privacy will always be protected.
Community Involvement. We will donate a portion of our profits to local animal rescue organizations in the local communities where your apartment complexes are located. Not only that, the donation will be made in both Opulent VIP and the apartment complex name.
No Liability. The apartment complex is free of any liability on our behalf. The apartment complex simply contracts with Opulent VIP as a vendor, so that Residents have access to our services. If a problem ever arises between the personal assistant doing a task, and the Resident, such is OUR problem, and WE will work diligently to solve it.
Licensed & Insured. Opulent VIP is fully licensed and insured. When we partner with you, we will dedicate a secure portal where you can access our: State registrations and licenses, local business licenses, general liability insurance, and worker's comp insurance coverage for all of our Team Members.
Supervision. All of our staff is continuously supervised by Max, our Owner, and Stephen, our COO. The personal assistants are Opulent VIP's employees. You, as the apartment complex, don't have any liability or supervision concerns regarding them, like with any other 3rd party vendor.
Continued Involvement. Each on-site apartment manager will have access to our COO's contact information in case there's ever any issue, question, or concern. Our goal is to become the best third-party vendor each of your properties have ever dealt with, by providing outstanding customer service.